Case Closed
Case Completed

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
duplicate case# 101002053594.

Case Closed
Case Completed

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
Duplicate to service request #11984553

Case Closed
Case Completed

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
Duplicate to service request #11984553

That is the reference number in the COH 311 system. You can find it on the map here-

http://www.houstontx.gov/311/

What are you talking about? This system has nothing to do with COH 311 system and the 11984553 on the link you sent says Closed despite a giant hole in the road.

Updated today.
Due 2/11/16
STATUS CLOSED??

311 Service Requests: Pothole - 108027
SRNumber 11984550-101002061829
DueDate 2/11/2016, 8:00 AM
CreateDate 2/8/2016, 6:32 PM
Location 1881 DART, HOUSTON TX 77007
Status Closed
ClosedDate 2/8/2016, 12:40 PM
Council District H
Department PWE Public Works Engineering
Title Pothole - 108027
LastUpdated 2/8/2016, 7:13 PM

First of all I do not work for COH. I was just trying provide you with some helpful information as COH can be cryptic. Second, seeclickfix is just a reporting mechanism and every issue submitted via seeclickfix is logged into the COH 311 system. Third, this is the reference number they are reporting as a duplicate and it is still open:

Hazard - 108030
SRNumber 11984553-101002061832
DueDate 2/23/2016, 6:32 PM
CreateDate 2/8/2016, 6:32 PM
Location 1887 DART, HOUSTON TX 77007
Status Open
ClosedDate
Council District H
Department PWE Public Works Engineering
Title Street Hazard - 108030
LastUpdated 2/8/2016, 7:13 PM

Your welcome!

Case Closed
Case Completed

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
duplicate case#101002061874.

It is helpful to think of 311 and see/click/fix as a liasion/expeditor/weigh station

Their goal is to gather the information then expedidite that information to the correct COH department so that repairs can begin

So 'closed' or 'fixed' are a bit confusing only in that those terms refer to getting the information to the correct COH department and not correcting/repairing the actial problem.